Vendor Management Specialist - (Kansas City)

The Vendor Management Specialist at AssistRx is responsible for managing the full lifecycle of vendor relationships to ensure alignment with organizational policies, contractual obligations, and regulatory requirements. This role plays a critical part in maintaining the integrity of our vendor partnerships by serving as a key liaison between internal departments and external partners to uphold quality, compliance, and operational excellence.

Key Responsibilities:

• Oversee the end-to-end vendor lifecycle, including evaluation, onboarding, monitoring, corrective action plans (CAPAs), and offboarding.
• Review and manage vendor contracts, security documentation, and compliance-related records to ensure adherence to contractual and regulatory requirements.
• Conduct thorough due diligence and risk assessments, including debarment screening, to safeguard organizational interests.
• Collaborate closely with Procurement, Security Operations, Finance, Legal, and other departments to ensure vendor activities align with company goals and policies.
• Maintain accurate documentation, dashboards, and prepare performance and compliance reports for leadership review.
• Recommend and implement process improvements for vendor management policies, workflows, and systems to enhance value and minimize risk.
• Perform audits to validate compliance with contractual obligations, including service level agreements (SLAs), security, privacy, data retention, and safety reporting requirements.
• Support daily operations of the Compliance Department, including audits, hotline management, internal controls, pharmacovigilance, document control, training, risk management, business continuity, CAPA programs, security questionnaires, and trend analysis.
• Monitor changes in healthcare and pharmaceutical regulations and ensure organizational adherence.
• Collaborate cross-functionally across various departments to ensure effective vendor and compliance management.
• Maintain accurate data within Compliance & Privacy logs.
• Investigate and resolve compliance or privacy-related complaints and concerns.
• Track and manage nonconformance issues through established workflows.
• Continuously develop professional and technical knowledge through workshops, conferences, and certifications.
• Provide exceptional service and support to internal stakeholders and external partners, serving as a knowledgeable resource on vendor and compliance matters.
• Apply compliance principles and best practices to a wide range of business scenarios.
• Exhibit a proactive, solution-oriented attitude to achieve objectives despite challenges.
• Perform additional duties as assigned by management.

Requirements

• Bachelor’s degree in Business, Compliance, Healthcare Administration, or related field preferred.
• 2+ years of experience in vendor management, compliance, procurement, or a related role, preferably in healthcare or pharmaceutical industries.
• Strong knowledge of regulatory requirements in healthcare and pharmaceuticals, including security, privacy, and risk management.
• Experience conducting audits and managing compliance documentation.
• Excellent organizational, communication, and interpersonal skills.
• Proficiency with vendor management systems, compliance tracking tools, and reporting dashboards.
• Strong problem-solving skills and ability to work collaboratively across departments.
• Detail-oriented with a commitment to maintaining accurate records and meeting deadlines.

Core Competencies:

• Vendor & Contract Management
• Risk Assessment & Mitigation
• Regulatory Compliance
• Cross-Functional Collaboration
• Communication & Relationship Management
• Problem Solving & Process Improvement
• Data Management & Reporting

Benefits

• Supportive, progressive, fast-paced environment
• Competitive pay structure
• Matching 401(k) with immediate vesting
• Medical, dental, vision, life, & short-term disability insurance
• AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws.
• All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check.
• In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position.
• AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire