Sr Project Manager - Scrum Master Payments

Job Title: Sr Project Manager - Scrum Master Payments

 Location: Freeport, ME

 Employment Type: Contract

About Us:

 DMV IT Service LLC is a trusted IT consulting firm, established in 2020. We specialize in optimizing IT infrastructure, providing expert guidance, and supporting workforce needs with top-tier staffing services. Our expertise spans system administration, cybersecurity, networking, and IT operations. We empower our clients to achieve their technology goals with a client-focused approach that includes online training and job placements, fostering long-term IT success.

Job Purpose:

This position plays a critical role in leading cross-functional teams through the successful execution of complex marketing technology projects. The Project Manager will oversee all phases of project lifecycle—from planning to delivery—ensuring projects are executed on time, within scope, and within budget. This role also functions as a Scrum Master, enabling agile practices and removing impediments to ensure team efficiency.

Requirements

Key Responsibilities

Project Communication & Leadership

• Serve as the primary point of contact for all project communications.
• Keep stakeholders, sponsors, and leadership informed with timely progress updates and escalations.
• Present project goals, risks, and achievements to executive stakeholders using clear, persuasive communication.
• Select and apply the most effective communication methods depending on urgency and context.

Governance & Stakeholder Engagement

• Facilitate the establishment of a strong project governance structure including Executive Sponsors, Steering Committees, and Stakeholder Groups.
• Ensure alignment of cross-functional perspectives around common goals.
• Provide transparency in decision-making and maintain stakeholder engagement throughout the project.

Vendor & Contract Management

• Manage vendor relationships to ensure smooth collaboration and successful delivery of contracted services.
• Negotiate and administer vendor contracts and NDAs, transitioning them to operational owners for long-term compliance and support.
• Track and report vendor performance and financial commitments.

Risk & Issue Management

• Proactively identify, analyze, and manage project risks and dependencies.
• Implement mitigation strategies and escalate critical issues that could impact project outcomes.

Project Planning & Execution

• Create and manage detailed project plans, work breakdown structures, timelines, and staffing models.
• Utilize tools such as Jira, Prism PPM, and SharePoint to manage project schedules and tasks.
• Balance project workload with available team resources, applying negotiation skills to ensure delivery quality.

Financial Oversight

• Prepare and manage project budgets, tracking actuals and forecasting in Excel and Work Otter.
• Provide weekly financial and status updates to stakeholders.

Required Skills & Experience

• 5+ years of hands-on experience in IT project management and Scrum Master roles, preferably within marketing technology environments.
• Proven track record managing large, distributed teams and multi-workstream projects.
• Strong command of Agile and traditional project management practices, including budgeting, cost control, risk management, and vendor sourcing.
• Experience managing and maintaining Jira boards, facilitating Scrum ceremonies, and implementing Agile frameworks.
• Proficiency in managing vendor contracts and third-party service providers.
• Exceptional communication, facilitation, and presentation skills; ability to communicate effectively with executive leadership.
• Strong interpersonal skills with a focus on building trust, collaboration, and team engagement.

Preferred Qualifications (Not Required)

• Experience with cloud-based customer data platforms, especially in retail or omnichannel marketing environments.
• Familiarity with tools such as Prism PPM, Jira, SharePoint, Excel, and PowerPoint.
• Understanding of business process transformation and change management methodologies.