Sales Representative

Green Mountain Fireside, a leading retailer in outdoor and hearth products, is seeking a motivated Sales Representative to join our dynamic team. In this role, you will play a pivotal part in driving sales growth and building strong customer relationships from one of our two showrooms. Our ideal candidate is passionate about retail and sales, possesses a friendly demeanor, and is eager to contribute to a thriving workplace. You'll be responsible for engaging with customers via phone, email and in person, providing product expertise, and guiding them through their purchasing decisions. Our commitment to customer satisfaction means you will have the opportunity to influence the customer experience directly. You will also collaborate with our marketing and product teams to stay updated on upcoming promotions and new products, ensuring that your sales strategies align with our company's goals. This position not only offers a chance to grow your sales skills but also allows you to become a knowledgeable resource about our innovative product range, including wood and gas stoves and fireplaces, outdoor fire pits, and related accessories. If you have a track record of success in sales and are looking for an opportunity to advance your career in a supportive and energetic environment, we want to hear from you!

Responsibilities

• Engage with customers through phone calls, emails and in-person to provide product information and support.
• Identify customer needs and recommend appropriate products or solutions to meet those needs.
• Develop and maintain strong relationships with existing clients to encourage repeat business.
• Assist in creating and implementing sales strategies to meet or exceed targets.
• Collaborate with the marketing team to stay informed about promotions, new products, and market trends.
• Process sales orders accurately and in a timely manner, ensuring a smooth transaction for the customer.
• Provide feedback on customer interactions to help improve our services and product offerings.

Requirements

• Proven experience in sales, preferably in a retail or inside sales environment.
• Strong communication skills, both verbal and written, with an ability to engage effectively with customers.
• Ability to understand and convey product knowledge clearly and enthusiasm.
• Proficiency in using CRM software and other sales tools effectively.
• Excellent problem-solving skills and the ability to think on your feet.
• Self-motivated with a results-driven approach and a positive attitude.
• Ability to work collaboratively within a team while also being able to work independently.

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Training & Development