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Office Admin - DoodyCalls Pet Waste Management (in office)

Doodycalls New Jersey (Morris)

Morris Plains, NJ


Job Details

Part-time


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Full Job Description

DoodyCalls of Morris NJ is seeking a proactive and organized Office Administrator to manage daily office functions and support our growing team. This role is ideal for someone who thrives in a fast-paced, structured environment, enjoys switching gears throughout the day, and keeps detailed, accurate records. You’ll be a central hub for communication, scheduling, and team support—helping to keep operations running smoothly and efficiently.

Key Responsibilities

Administrative Support

  • Answer and route incoming calls and emails professionally using Microsoft Outlook
  • Manage technician schedules and routing via ServiceMinder CRM
  • Enter, track, and update customer information, service notes, and account details
  • Prepare onboarding documents and coordinate new hire setup
  • Maintain digital and physical filing systems
  • Manage and maintain office-issued cell phone and tablet used for technician communication and routing
  • Uphold strict confidentiality with all customer and company information

Office Operations

  • Monitor and order office and technician supplies, uniforms, and materials
  • Ensure cleanliness and organization of the office environment
  • Track vehicle usage and maintenance schedules

Customer & Team Communication

  • Act as first point of contact for clients and field staff needing assistance
  • Respond to customer questions, schedule changes, or concerns in a timely and professional manner
  • Communicate service updates and route changes clearly and effectively
  • Maintain accurate and thorough call and service notes

Community Engagement

  • Participate in 3–4 community events or expos per year, representing the company professionally outside of the office

Requirements

Qualifications

  • Previous experience in an office administration or operations support role preferred
  • High attention to detail with strong organizational skills
  • Able to efficiently switch between tasks and manage shifting priorities
  • Excellent written and verbal communication skills
  • Self-starter who takes initiative and works independently
  • Comfortable with technology, data entry, and learning new software
  • Proficient in Microsoft Outlook and general computer applications
  • Familiarity with ServiceMinder or similar CRM a plus (training provided)

Personal Qualities for Success

  • Quick thinker who thrives in structured routines
  • Enjoys juggling multiple tasks throughout the day
  • Keeps detailed notes and follows through with consistency
  • Finds satisfaction in keeping systems organized and on track
  • Brings a calm, solutions-focused attitude to a dynamic team environment

Benefits

Benefits

  • Paid sick time
  • Casual attire, supportive work environment
  • On-the-job training and opportunities for growth
  • Team breakfast/ meetings and community involvement
  • Access to company equipment (tablet, phone) as needed for work
  • Consistent weekday schedule — with reasonable flexibility for evening work
Source

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