IT Engineer (Remote - California)

This position is posted by Jobgether on behalf of Snorkel AI. We are currently looking for an IT Engineer in California.

Join a fast-moving team at the intersection of cutting-edge AI and modern IT operations. In this role, you’ll own and enhance the full IT infrastructure supporting a dynamic, remote-friendly workforce. You’ll manage identity systems, automate workflows, and ensure security and reliability across devices, networks, and SaaS tools. You’ll also play a crucial role in creating a seamless onboarding experience for new team members. This is a high-impact, detail-driven role for someone excited about optimizing user experiences and scaling systems to support innovation.

Accountabilities:

• Lead identity access management, including SSO, identity federation, and enterprise directory design (Okta preferred).
• Manage and optimize IT systems across MacOS environments, including MDM tools like JAMF and Kandji.
• Handle service desk platforms and ticketing systems, with Zendesk experience preferred.
• Automate IT workflows and reduce manual intervention through scripting and tools.
• Administer collaboration tools such as G Suite, Slack, GitHub, Confluence, Jira, PagerDuty, and Teams.
• Support end-user needs across device issues, networking, VPN, WiFi, and SaaS platforms.
• Deliver exceptional onboarding and offboarding experiences for new and departing employees.
• Create detailed technical documentation and share best practices within the team.
• Collaborate with vendors for IT issue resolution and hardware/software management.

Requirements

• 4–5 years of hands-on IT engineering experience with a focus on user identity and SaaS environments.
• Strong expertise in MacOS environments and Apple hardware management.
• Deep knowledge of SSO, MFA, SAML, OAuth, and SCIM protocols.
• Proficiency in managing MDM, ticketing, and collaboration tools (e.g., JAMF, Zendesk, G Suite).
• Demonstrated ability to automate IT processes and streamline internal operations.
• Excellent communication, documentation, and troubleshooting skills.
• Strong teamwork and adaptability across diverse technical stacks and user needs.
• Understanding of compliance and security best practices in cloud-first environments.

Benefits

• Contract role offering $65–$75 per hour, based on experience.
• Remote-friendly position with access to Redwood City or San Francisco offices.
• Flexible work hours with support for a healthy work/life balance.
• World-class onboarding support and equipment setup assistance.
• Inclusive team culture with a commitment to diversity, equity, and opportunity.
• Opportunities to work at the forefront of AI and tech innovation.

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

When you apply, your profile goes through our AI-powered screening process designed to identify top talent efficiently and fairly.
🔍 Our AI evaluates your CV and LinkedIn profile thoroughly, analyzing your skills, experience, and achievements.
📊 It compares your profile to the job’s core requirements and past success factors to determine your match score.
🎯 Based on this analysis, we automatically shortlist the 3 candidates with the highest match to the role.
🧠 When necessary, our human team may perform an additional manual review to ensure no strong profile is missed.

This process is transparent, skills-based, and free of bias — focusing solely on your fit for the role. Once the shortlist is completed, we share it directly with the company that owns the job opening. The final decision and next steps (such as interviews or additional assessments) are then made by their internal hiring team.

Thank you for your interest!

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