European Wax Center
Memphis, TN
Job Details
Full-time
Full Job Description
Join a Growing Brand in Beauty & Wellness!
We’re seeking a dynamic, results-driven District Manager for the LMAF Wax Group - a proud European Wax Center franchise organization. If you're a high-performing leader who thrives in a fast-paced environment, passionate about team development, sales growth, and operational excellence - this is your opportunity to join a growing company at the forefront of the beauty industry.
District Manager – European Wax Center (LMAF Wax Group)
The District Manager (DM) at European Wax Center is responsible for the overall performance and operational execution of multiple centers within a designated territory. This leader drives sales growth, guest satisfaction, and operational excellence by developing strong center-level leaders, ensuring brand consistency, and aligning teams with company standards and culture. The DM plays a critical role in fostering accountability, supporting training and development, and ensuring financial and operational goals are met.
Key Responsibilities
Leadership & People Development
- Lead, mentor, and develop Center Managers to ensure high-performing teams that deliver exceptional guest experiences
- Support recruitment, onboarding, and training of center leadership and key roles
- Conduct regular in-center visits to provide coaching, observe operations, and assess team engagement
- Foster a positive, inclusive, and accountable culture aligned with EWC values
Operational Excellence
- Ensure adherence to EWC brand standards, protocols, and procedures across all centers
- Monitor center execution on key areas such as guest service, cleanliness, inventory, merchandising, and scheduling
- Partner in training the team to ensure compliance with operational SOPs and ongoing training initiative
Sales & Financial Performance
- Own district-level KPIs including revenue, guest retention, membership conversion, and labor optimization
- Analyze performance data and trends to identify opportunities, resolve issues, and implement action plans
- Collaborate with Center Managers to drive local marketing, community engagement, and business development efforts
Compliance & Safety
- Ensure all centers follow EWC policies, state board regulations, labor laws, and health and safety guidelines
- Support audit readiness and proper documentation of training, licensing, and compliance standards
Requirements
- 3+ years of multi-unit management experience, preferably in retail, beauty, wellness, or franchised environments
- Proven track record of leading teams, driving KPIs, and building strong operational culture
- Ability to coach and motivate across diverse markets and personalities
- Excellent communication, organizational, and decision-making skills
- Must be willing to travel regularly
- Open to candidates willing to relocate or live in Memphis, TN
- Passion for the beauty and wellness industry and a strong alignment with the EWC brand
Benefits
- Competitive salary and performance-based bonus structure
- Monthly car allowance
- Medical, dental, vision, and life insurance coverage
- Opportunity to join a passionate team in a rapidly growing beauty and wellness brand