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District Manager

European Wax Center

Memphis, TN


Job Details

Full-time


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Full Job Description

Join a Growing Brand in Beauty & Wellness!

We’re seeking a dynamic, results-driven District Manager for the LMAF Wax Group - a proud European Wax Center franchise organization. If you're a high-performing leader who thrives in a fast-paced environment, passionate about team development, sales growth, and operational excellence - this is your opportunity to join a growing company at the forefront of the beauty industry.

 

District Manager – European Wax Center (LMAF Wax Group)

The District Manager (DM) at European Wax Center is responsible for the overall performance and operational execution of multiple centers within a designated territory. This leader drives sales growth, guest satisfaction, and operational excellence by developing strong center-level leaders, ensuring brand consistency, and aligning teams with company standards and culture. The DM plays a critical role in fostering accountability, supporting training and development, and ensuring financial and operational goals are met.

 

Key Responsibilities

Leadership & People Development

  • Lead, mentor, and develop Center Managers to ensure high-performing teams that deliver exceptional guest experiences
  • Support recruitment, onboarding, and training of center leadership and key roles
  • Conduct regular in-center visits to provide coaching, observe operations, and assess team engagement
  • Foster a positive, inclusive, and accountable culture aligned with EWC values

 

Operational Excellence

  • Ensure adherence to EWC brand standards, protocols, and procedures across all centers
  • Monitor center execution on key areas such as guest service, cleanliness, inventory, merchandising, and scheduling
  • Partner in training the team to ensure compliance with operational SOPs and ongoing training initiative

 

Sales & Financial Performance

  • Own district-level KPIs including revenue, guest retention, membership conversion, and labor optimization
  • Analyze performance data and trends to identify opportunities, resolve issues, and implement action plans
  • Collaborate with Center Managers to drive local marketing, community engagement, and business development efforts

 

Compliance & Safety

  • Ensure all centers follow EWC policies, state board regulations, labor laws, and health and safety guidelines
  • Support audit readiness and proper documentation of training, licensing, and compliance standards

Requirements

  • 3+ years of multi-unit management experience, preferably in retail, beauty, wellness, or franchised environments
  • Proven track record of leading teams, driving KPIs, and building strong operational culture
  • Ability to coach and motivate across diverse markets and personalities
  • Excellent communication, organizational, and decision-making skills
  • Must be willing to travel regularly
  • Open to candidates willing to relocate or live in Memphis, TN
  • Passion for the beauty and wellness industry and a strong alignment with the EWC brand

Benefits

  • Competitive salary and performance-based bonus structure
  • Monthly car allowance
  • Medical, dental, vision, and life insurance coverage
  • Opportunity to join a passionate team in a rapidly growing beauty and wellness brand
Source

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