Clinic Billing Specialist

About IHI

At Innovative Hematology (IHI), we offer a future where people with rare blood disorders flourish. Our experts provide the highest quality comprehensive services and holistic care to patients with bleeding, clotting and other hematologic disorders, and to their families.

What You Will Do

As a Clinic Billing Specialist, you will be responsible for pursuing the appropriate and timely collection of all claims for payment for clinic services.

The Opportunity

• Follow up by portals or phone calls with third party insurance unpaid claims.
• Answering billing line phone calls.
• Calling patients for balance collection.
• Payment posting
• Confirm benefit coverage for claim denials and/or rejections.
• Research payer regulations and claim guidelines regarding claim payment and denial management criteria to ensure compliant billing practices by utilizing website and associated tools established by payers as applicable.
• Ensure accurate and thorough documentation of steps taken to resolve claim issues are recorded in billing software.
• Discuss claim related issues during team meetings.
• Communicate claim issues to Billing Supervisor on a regular basis.
• Work with the Billing Manager and/or Billing Supervisor to establish weekly, monthly, annual goals and communicate associated progress as needed.
• Produce billing reports as directed.
• Accurately maintain patient billing records.

Requirements

• High school diploma or GED
• Minimum 3 years of experience in hospital or medical setting
• Valid Indiana Driver’s license and automobile insurance.
• All IHI employees are expected to enable multi-factor authentication via their personal smart phone/smart device in order to access IHI systems as a requirement of the role.  

This position is open to residents of the State of Indiana, and requires routine presence at our Center in Indianapolis, IN. Frequency of on-site presence is dependent upon role and department needs.

Benefits

Why join our team? 

IHI is a not-for-profit program based in Indianapolis and offers a competitive salary and benefit package. 

IHI is the only federally designated comprehensive hemophilia program in Indiana and serves the entire state through services available in Indianapolis and at outreach clinics. 

IHI is a leader in hemophilia care, education and clinical research and has a dedicated on-site multidisciplinary staff to ensure availability of a wide range of required services. 

IHI participates in national and international clinical research, including new infusion products and therapies, investigation of long-term outcomes, and the impact of associated conditions. The IHI research program provides patients access to new therapies, and an opportunity to improve care. Our center has more than 70 clinical research projects involving bleeding disorders, sickle cell disease, thrombosis and more. 

Innovative Hematology Inc. is an Equal Opportunity Employer.