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Case Manager (Part-time)

Mental Health Association - Western MA

Springfield, MA


Job Details

Part-time


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Full Job Description

Are you passionate about helping individuals experiencing homelessness secure permanent housing and supportive services? MHA is seeking a Case Manager to join our dedicated Housing Services team. In this role, you’ll provide outreach, assessment, service coordination, and housing placement support to individuals transitioning out of homelessness.

Schedule: Part-time, 20 hours/week, Mon-Fri 1p-5p

Key Responsibilities:

  • Engage participants through outreach, enrollment, and assessment
  • Develop person-centered, trauma-informed action plans focused on housing stability
  • Connect individuals to vital services such as mental health care, substance use treatment, legal support, and job training
  • Provide crisis intervention and develop pre-crisis plans
  • Collaborate with community partners, state and local agencies
  • Offer transportation assistance and support participants in achieving their goals
  • Maintain accurate documentation and meet regulatory requirements

Requirements

  • 6+ months of experience working with individuals experiencing homelessness, addiction, or psychiatric symptoms
  • Valid driver’s license, reliable vehicle, and auto insurance
  • Ability to work independently and as part of a team
  • Strong interpersonal, communication, and organizational skills
  • Bilingual (Spanish) and/or Bi-Cultural candidates encouraged to apply

 

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