Mental Health Association - Western MA
Springfield, MA
Job Details
Part-time
Full Job Description
Are you passionate about helping individuals experiencing homelessness secure permanent housing and supportive services? MHA is seeking a Case Manager to join our dedicated Housing Services team. In this role, you’ll provide outreach, assessment, service coordination, and housing placement support to individuals transitioning out of homelessness.
Schedule: Part-time, 20 hours/week, Mon-Fri 1p-5p
Key Responsibilities:
- Engage participants through outreach, enrollment, and assessment
- Develop person-centered, trauma-informed action plans focused on housing stability
- Connect individuals to vital services such as mental health care, substance use treatment, legal support, and job training
- Provide crisis intervention and develop pre-crisis plans
- Collaborate with community partners, state and local agencies
- Offer transportation assistance and support participants in achieving their goals
- Maintain accurate documentation and meet regulatory requirements
Requirements
- 6+ months of experience working with individuals experiencing homelessness, addiction, or psychiatric symptoms
- Valid driver’s license, reliable vehicle, and auto insurance
- Ability to work independently and as part of a team
- Strong interpersonal, communication, and organizational skills
- Bilingual (Spanish) and/or Bi-Cultural candidates encouraged to apply