Business Operations Manager

Named one of Sports Business Journal's Best Places to Work in Sports (2024), Front Office Sports' Most Impactful Sports Organizations (2024), and Fast Company’s Most Innovative Companies (2023), Athletes Unlimited owns and operates professional women’s softball, volleyball, and basketball leagues featuring world-class competition and fan experience. Athletes Unlimited stands out as an organization driven by the athletes that play in the leagues, with athlete representation on the company’s board of directors, each league led by a Player Executive Committee, and players sharing in long-term profits of the company, all while being proactive in shaping policies supporting the women that play in the league. Athletes Unlimited is the first professional sports league to be organized as a Public Benefit Corporation. For more information, visit AUProSports.com.

We provide our team of enthusiastic, collaborative innovators a next-generation workplace with unlimited PTO, competitive health insurance, professional development opportunities, and more so that we can build the future of professional sports. Are you Unlimited?

Athletes Unlimited is seeking a Business Operations Manager to help drive operational excellence and improve organizational efficiency across various departments. This position will be pivotal in supporting the company ensuring that daily operations run smoothly and effectively. This position is full time, hybrid in our NYC office, and reports to the COO.

Responsibilities

• Provide high-level administrative support to the COO
• Assist COO with scheduling and meeting coordination
• Track and ensure completion of action items from executive meetings
• Assist the business operations department with travel arrangements and expense reporting

• Maintain organized digital filing systems and contract database including contract renewals/due dates

• Assist with logistics, materials, and presentations for board meetings and investor relations

• Administer Hubspot CRM system for executive and high-level contacts and ensure data integrity through regular audits and updates
• Generate reports and analytics to support the business operations team as needed
• Create and maintain standard operating procedures for administrative processes

• Research and implement new systems to improve efficiency, then train team members on their usage and best practices.
• Coordinate cross-functional projects and track deliverables
• Support implementation of operational improvements
• Monitor business operations department expenses and assist with budget tracking
• Assist with special projects as assigned by COO

Requirements

• 3-5 years of prior work experience in administrative functions
• Ability to work on-site at our office in midtown Manhattan 4 days per week 
• Excellent written and verbal communication skills
• Effective time management, organizational, and problem-solving skills
• Effective use of digital tools and resources (not limited to project management software and tools)
• Personable and solution-oriented customer service skills
• Willingness and ability to travel to league locations flexibly as needed (around 10-15%)
• Willingness to work flexible hours, including evenings and weekends when needed
• Legal authorization to work in the United States

Benefits

This role is full-time, hybrid, and is compensated at a range of $54,000 to $65,000 depending on experience.  While this is the intended range, the actual compensation may vary based on several factors including but not limited to qualifications, skills, and geographic location of the position. We anticipate the highest end of the range will be reserved for those who exceed the hiring committee’s expectations on all measures of the evaluation process. In addition, Athletes Unlimited is proud to offer comprehensive benefits and perks to all of our full-time employees, including:

• Competitive health, dental, and vision insurance plans
• 401(k) plan with generous company match
• Paid parental leave
• Wellness and Development benefit
• Caregiving benefit
• Unlimited paid time off alongside company holidays

Our DEI Statement

As a company, we share a vision to change the world for the better and believe in the power of sports to tear down barriers. We will Be Unlimited in our pursuit to intentionally create an environment where every individual can be their authentic self.

Research shows that women, trans, non-binary folks, and BIPOC are less likely to apply for a job unless they believe they meet every single one of the qualifications. We strongly encourage you to apply even if your background is non-traditional or you might not meet every one of the qualifications described.

Athletes Unlimited is an Equal Opportunity Employer and does not discriminate in its hiring process based on race, religion, national origin, age, marital status, sexual orientation, gender expression, pregnancy status, parental status, or other applicable legally protected characteristics.