Project Manager of Office

Restore Hyper Wellness

Orchestrate Strategic Excellence & Cross-Functional Leadership
Location: Austin, TX (Hybrid) or Remote
Reports To: Chief Executive Officer (CEO)
Job Type: Full-Time

The Transformational Opportunity

Restore Hyper Wellness is seeking a strong team member reporting  to our CEO leading our Project Management organization. Based at our Restore Support Center headquarters, this dual-impact leadership role focuses on supporting franchise excellence through operational mastery. You'll:

Drive Executive Execution: Translate CEO vision into actionable initiatives that empower our 200+ franchise partners

Lead Quarterly Business Initiatives: Own and orchestrate our rolling roadmap and playbook

Lead Project Management Excellence: Build and lead a modern, adaptive Project Management organization to support all corporate departments across the Support Center 

Bridge Technology & Business: Partner with organizational leaders to identify and optimize bottlenecks and constraints across all teams and workflows as key liaison to Technology team

Accelerate Decision-Making: Streamline executive processes and communication across all organizational levels

Manage System Calendar: Organize agendas and prepare presentation materials for weekly executive leadership meetings, monthly franchisee roundtables, and quarterly board meetings

This opportunity combines executive leadership with operational mastery in a high-growth environment. Your impact will directly influence our mission to revolutionize personal wellness while driving franchise partner success.

Key Responsibilities

Executive Partnership & Leadership Support

• Serve as trusted partner and advisor to the CEO on high-priority initiatives
• Own and execute our rolling roadmap and quarterly planning process
• Lead quarterly business initiatives, ensuring consistent delivery that supports franchise partner excellence
• Support Operations team in maintaining and evolving our franchisor best practices playbook
• Prepare executive briefings, board materials, and communications
• Represent CEO in key meetings and stakeholder interactions when appropriate
• Prepare CEO for investor calls, board meetings, and franchise partner communications with comprehensive briefing materials and strategic talking points

Project Management Leadership

• Build, lead, and develop a high-performing team of Project Managers within the Restore Support Center
• Establish a modern Project Management organization that operates with agility, trust, and collaborative excellence—where skilled professionals work in dynamic harmony rather than rigid hierarchy
• Create project management standards that emphasize adaptability, relationship-building, and cross-functional fluency
• Oversee complex cross-departmental initiatives that drive franchise partner success
• Implement project tracking systems and reporting frameworks that support franchisor excellence
• Foster a culture where project managers operate as strategic partners rather than task coordinators

Technology Partnership & Process Optimization 

• Ensure seamless coordination between technology teams and business stakeholders, recognizing that most business initiatives depend on technology delivery
• Drive alignment between technical roadmaps and business objectives, balancing delivery predictability with adaptive capacity
• Support VP of Technology in identifying and implementing additional process optimizations as organizational needs evolve

Strategic Planning & Market Intelligence 

•  Help lead annual strategic planning process, facilitating leadership retreats and framework development
•  Conduct competitive analysis and market intelligence research to inform expansion and service development strategies
•  Support merger & acquisition evaluation, including target identification, due diligence coordination, and integration planning

Requirements

• 8+ years of progressive experience in project management, strategic operations, or management consulting with preference for franchise, multi-unit retail, or distributed business model experience
• 3+ years of direct people management experience, preferably leading project management teams
• Financial analysis experience, including budget management, variance analysis, and KPI development preferred
• Proven track record managing complex, cross-functional initiatives in fast-growth environments
• Demonstrated experience managing complex stakeholder relationships, particularly with external business partners or franchisees
• Strong understanding of modern development methodologies and contemporary Project Management organization design, including deep knowledge of best-in-class Project Management software 
• Experience building adaptive, relationship-driven project management teams that operate with high trust and collaborative fluency
• Demonstrated success partnering with C-suite executives and driving business initiatives in support of franchise or multi-location operations
• Exceptional communication skills across technical and business audiences
• Bachelor's degree in Business Administration, Operations, or related field; MBA strongly preferred

Preferred Qualifications

• Experience in multi-unit business models e.g., franchise, retail, or SaaS distributed organizational structures
• Experience in wellness, healthcare, fitness, or consumer services industries
• Background working with technology teams and development processes
• Experience implementing project management systems and tools
• Consulting or strategy experience with focus on operational excellence

Benefits

About Restore Hyper Wellness

Restore Hyper Wellness is the award-winning creator of Hyper Wellness—a revolutionary new category in health. With over 200 studios across 40 states, we deliver innovative, science-backed therapies that empower our clients to look and feel their best. By joining Restore, you're part of a movement dedicated to expanding the limits of personal potential and performance to help people do more of what they love.

What We Offer

• Competitive salary and annual bonus
• Insurance benefits effective within 30 days of start date
• 401k match up to 4%
• Monthly fitness reimbursement
• Flexible PTO
• Complementary and discounted therapies in-studio and in-office
• Opportunity to shape the strategic direction of a category-defining wellness company
• Direct partnership with CEO and senior leadership team

Restore Hyper Wellness is an equal opportunity employer committed to creating an inclusive workplace for all qualified individuals.